Shipping Policy

Shipping Policy  

Shipping Destinations:

At  Shop Linova , we currently only offer shipping within the United States. Unfortunately, we do not ship internationally at this time.

Shipping Methods:

We offer two shipping options to cater to your preferences:


Standard Shipping:

Standard shipping is the default shipping method for all orders and ship out with USPS (3-5 Business Days)

Orders shipped via USPS standard shipping are typically delivered within [3-5] business days.

The cost of standard shipping will be calculated at checkout based on your order's total.

There are areas in which we cannot expedite shipping due to logistics. These areas include:

  • Hawaii
  • Alaska
  • Puerto Rico (US Territory)
  • US Virgin Islands (US Territory)

For US territories and Alaska, the orders will ship either FedEx, USPS or DHL.

 

Shipping Fees:

The shipping fee for your order is calculated based on the shipping method chosen and the total value of your order. Please note that any applicable taxes will be calculated at checkout in addition to the shipping fees.

Order Processing Time:

Orders placed Monday-Friday before 12 pm PST will ship the same day. After 12 pm PST, they will ship the next business day.

Orders placed Friday after 12 pm, Saturday & Sunday will ship out the following business day

Tracking Your Order:

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

 

Lost or Stolen Packages:

In the unfortunate event you are not able to locate a package that has been marked delivered by the shipping courier, please wait 24 hours in case the package was prematurely marked but is awaiting delivery. We are obligated to wait 24 hours by carriers. After 24 hours from delivery, if you are still not able to locate your package, please contact us at shoplinovaboutique@gmail.com for assistance.

 

Delays Due to Circumstances Beyond Our Control:

In some cases, shipping may be delayed due to circumstances beyond our control, such as extreme weather conditions or carrier issues. We appreciate your understanding in such situations.

 

Contact Us:


If you have any questions or require assistance with your order, please reach out to our customer support team at shoplinovaboutique@gmail.com.